Privacy Policy
Privacy Policy
Last updated: [Insert date]
Spray Craft Coatings (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us about our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
Information you provide directly
When you contact us through our website, email, or phone, we may collect:
Name
Email address
Phone number
Project details or message content
Any files or photos you choose to send us
Automatically collected information
When you visit our website, certain data may be collected automatically, including:
IP address
Device information
Browser type
Pages visited
Time spent on the site
This may be collected via cookies or analytics tools.
2. How We Use Your Information
We may use your information to:
Respond to enquiries and provide quotes
Communicate about ongoing projects
Improve our website and services
Maintain internal records
Meet legal or regulatory requirements
We do not sell or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking Technologies
Our website may use cookies and third-party analytics (such as Wix Analytics or Google Analytics) to understand website performance and improve user experience.
You can disable cookies through your browser settings at any time.
4. Sharing Your Information
We may share your information only when necessary:
With our parent company, Nicholls Joinery, if your enquiry relates to a combined project
With service providers who assist in running our website (e.g., Wix)
When required by law or to protect our legal rights
All service providers must comply with data protection regulations.
5. How We Store and Protect Your Information
We take appropriate technical and organisational measures to protect your data, including:
Secure email systems
Encrypted website hosting (HTTPS)
Restricted access to personal information
We retain your information only as long as necessary for enquiries, projects, legal obligations, or record-keeping.
6. Your Rights
Under UK GDPR, you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information
Withdraw consent at any time
Object to certain types of data processing
To exercise your rights, contact us using the details below.
7. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Contact Us
If you have any questions about this Privacy Policy or wish to make a data-related request, please contact:
Matthew@spraycraftcoatings.com
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.